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Questions? Our beauty experts are here.
Frequently asked questions
How long does delivery take?
Orders ship within 24 hours and typically arrive in 2–4 business days.
What is your return policy?
You have 30 days to return unopened products for a full refund — no questions asked.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
Where do you ship from?
All orders are dispatched from our certified warehouse in the Netherlands.
How do I choose the right products for my skin?
Our beauty experts are available via chat or email to help you build a personalized routine.
